Health Network
You don’t have to be a health professional or deliver health services to have a positive impact on the health of the community you serve.
The CVS Health Network supports and informs organisations and individuals who engage with the community and who are therefore well placed to cascade opportunities, news, training and resources. This in turn benefits and informs that community – consequently having a positive impact on health. Anyone may join the Health Network – this is an open-information resource. Local information circulated will link either directly or indirectly to health. Contact Vicky Attwood for more information.
Health Information
Kim Hodgson appointed interim Chief Executive
Kim Hodgson has been appointed to succeed Ann Marr as interim Chief Executive for Southport and Ormskirk Hospital NHS Trust.
She previously worked with the Trust as Cost Improvement Programme Director in 2014 and is familiar with the Trust and staff. She begans in post, initially for a four to six-week period, on Tuesday 10 May, while the current disciplinary investigations draw to a conclusion.
Trust Chair Sue Musson said: “Kim is a nurse by background and brings significant experience working at a senior level in the NHS including as chief executive for many years. Kim had a very positive impact during her previous engagement at the Trust, and her knowledge of the organisation will be a great asset.”
Ann Marr, who has been acting Interim Chief Executive since August, was originally appointed for a six-month period.
She has also continued to lead her own trust as Chief Executive at St Helens and Knowsley Teaching Hospitals NHS Trust and has recently been asked to lead on strategic planning for the wider local area.
Mrs Musson added: “It is no longer sustainable for Ann to take on this new role and continue to act as Accountable Officer for the two trusts. Ann has therefore taken the understandable decision to return to her own trust. However, Ann will continue to be involved with Southport and Ormskirk in her wider strategic role.
“I want to thank Ann Marr for her leadership and commitment over the past nine months. She has made an excellent contribution to the Trust, bringing her wealth of experience and commitment to quality and the patient experience. I am delighted that the Trust will still have the benefit of Ann’s leadership and input in developing local sustainability and transformation plans.”
Carers UK Report
Carers UK’s State of Caring 2016 report shows that, one year on from the implementation of the Care Act 2014 – designed to improve support for carers – carers in England are still struggling to get the support they need to care well, maintain their own health, balance work and care, and have a life of their own outside of caring. See website: http://www.carersuk.org/news-and-campaigns/press-releases/more-than-half-of-carers-report-bleak-outlook-for-2016-as-new-law-not-yet-delivering-promised-improvements-to-their-lives?
NHS plan to transform general practice
The General Practice Forward View sets out a plan to support the transformation of general practice over the next five years and improve services for patients. By 2020/21 there will be an extra £2.4 billion a year going into general practice. In addition, there will be a one-off, five year £500 million investment to support GP practices. The General Practice Forward View includes plans to grow the workforce, increase use of technology, develop better premises and improve the way services are provided so patients have better access to the right service at the right time.
Public Health England Bulletin April 2016
Click here to read the latest PHE Bulletin
Public Health England encourages parents to vaccinate against measles, mumps and rubella
PHE is calling for all parents to get their children vaccinated against measles, mumps and rubella (MMR). The call to be vaccinated coincides with European Immunisation Week, which is run by the World Health Organization (WHO) with the theme to ‘close the immunisation gap’, and an increase in measles cases currently being seen in England. For more information, read the PHE press release
Carers Support – West Lancashire Newsletter
Please click here to read the first Carers Support update.
Stakeholder Briefing – West Lancashire Community Health Services Procurement
Please click here to read an update relating to their community health services procurement.
If you have any queries regarding this, please direct them to myview@westlancashireccg.nhs.uk
Healthier Futures is the new name for Tobacco Free Futures
click here for more.
New online support for communities launches in West Lancashire
The communities of West Lancashire are set to benefit from a new free online platform, Rally Round, which allows a support network to gather around you or someone you care about.
Rally Round is accessible online at www.rallyroundme.com/wlcvs and available to anyone living in West Lancashire. Rally Round allows day to day tasks to be logged so those people involved in helping someone keep on track of what is outstanding and communicate with each other in order to offer the best possible support.
Rally Round is being launched jointly by NHS West Lancashire Clinical Commissioning Group (CCG) and West Lancashire CVS. Click here to read more, click here for poster and click here for leaflet.
If you are interested in Rally Round, please visit www.rallyroundme.com/wlcvs or contact Sarah at West Lancs CVS, Certacs House, 10-12 Westgate, Skelmersdale, Lancashire, WN8 8AZ or carers@wlcvs.org or 01695 733737.
Lancashire Happiness Snapshot 2016 Survey
Please complete this short survey to create a snapshot of happiness in Lancashire.
Share far and wide and look out for posts on social media too.
https://www.surveymonkey.co.uk/r/happy16
West Lancs Health Network Event April 2016
The latest Health Network event was held on Tuesday 26 April 2016 at Parbold Village Hall. Click here to read the presentations and click here to read the report.
Issues with transport to primary healthcare services highlighted in Healthwatch Lancashire report
click here to read the report.
Public Health England launches One You
Living healthily in midlife can double your chances of being healthy at 70 and beyond. Public Health England has launched ‘One You’, the first ever nationwide campaign to address preventable disease in adults. Click here to read more.
Stroke Association Take a Moment Campaign
Through April 2016, the Stroke Association are raising awareness of the link between high blood pressure and stroke. They are asking people to take a moment to order a free blood pressure information pack.
The pack is available to download from their website at www.stroke.org.uk/moments and provides information about the link between high blood pressure and stroke, details about where to get a blood pressure check and tips on how to maintain good blood pressure control.
How you can help ….
- Please display Take a Moment posters encouraging people to download the information pack. Email takeamoment@stroke.org.uk with your postal address and how many posters you would like.
- Promote Take a Moment on your website.
- Promote through your social media channels. Share the Facebook posts and Tweets throughout March and April using the hashtag #TakeaMoment and the Twitter handle @TheStrokeAssoc to promote the campaign.
Examples of Take a Moment tweets for you to use:
Over half of all strokes can be caused by high blood pressure. #TakeaMoment to get your blood pressure tested today #KYBP
High blood pressure can affect anyone of any age. Take a Moment to order your information pack from stroke.org.uk/moments #TakeaMoment #KYBP
Dying Matters Awareness Week
Dying Matters Awareness Week 2016 will run from 9 to 15 May 2016. This year’s theme is ‘The Big Conversation’ – talking about dying won’t make it happen!
See website: http://www.dyingmatters.org/page/BigConversationResources
Healthwatch Lancashire Reports
Including: Feedback Reports on services in Lancashire, reports on services provided by Age UK Lancashire and Patient Engagement Day Reports for hospitals including Ormskirk – http://healthwatchlancashire.co.uk/wp-content/uploads/2014/06/Ormskirk-Hospital-Engagement-Day-Version-1.9.pdf
To view these reports and more publications please click here.
West Lancashire CCG Community Health Services Procurement
Please click here to read a briefing from West Lancs CCG about the Community Health Services Procurement.
If you have any queries regarding this, please email myview@westlancashireccg.nhs.uk
Healthwatch Lancashire Need Volunteers
In particular they are specifically recruiting volunteers to take part in engagement events including information stands, campaign survey work and ‘Patient Engagement Days’. This will help them gather enough intelligence to shape which projects they take part in.
Please help by spreading the word and distributing the attached poster. If you need paper copies contact Natalie Cotterell on 01524 230662 / natalie.cotterell@healthwatchlancashire.co.uk If you are holding any events Healthwatch could attend or have any ideas of how they can encourage more people to volunteer then please contact Natalie.
New Sugar Smart campaign launched
This month saw the launch of the new Change4Life Sugar Smart campaign encouraging families to cut back on sugar and providing easy-to-follow tips and advice on how to do this. The new Sugar Smart app, available on the Apple Store or Google Play, helps parents see how much sugar there is in everyday food and drink to keep families informed about the sugar in their shopping basket and cupboards. Change4Life has also created short film to warn parents about the health harms of eating and drinking too much sugar, including becoming overweight and tooth decay. For more information, read the press release – https://www.gov.uk/government/news/5-year-olds-eat-and-drink-their-body-weight-in-sugar-every-year
Zika Virus
Please click here to read a letter regarding the Zika virus from Public Health England.
Do you have some office space available which could earn your charity an income?
Lancashire Care Foundation Trust are looking for suitable locations for the delivery of mental health services following the closure of Daniels Lane to ensure continued delivery of services in Skelmersdale. If anyone can offer accommodation for this service, or know of anyone else who might be able to help, please contact Phil Winnard, to chat about what may be possible. The service requires small rooms suitable for 2/3 people for assessments and 1:1 meetings – 4/5 rooms if possible.
Phil can be contacted on 07775868805 / Phil.Winnard@Lancashirecare.nhs.uk
West Lancs CCG Community Health Services Procurement
Please click here to link to West Lancs CCG’s website.
30-9-15 Bidder event – please click here to see the CCG’s presentation
23-11-15 Learning Session – please click the links to see the presentations:
This is the document that will help organisations ‘sell themselves’ to providers – VCFS organisation summary form
8-12-15 CVS AGM follow up presentation – click here for the presentation
9-12-15 CCG stakeholder event – click here for the presentation
Patient Online
NHS England wants to increase the use of online GP services and would like to ask other partners to share #patientonline on their websites, social media and newsletters. Many GPs offer online services to their patients for which patients have to sign up. Online services do not replace traditional ways of contacting your GP practice, over the phone or in person. They simply offer additional ways to interact with your GP, making it easier and more convenient. For more information, go to: http://www.nhs.uk/aboutNHSChoices/aboutnhschoices/find-and-choose-services/Pages/gp-online-services.aspx and https://www.england.nhs.uk/ourwork/pe/patient-online/
CQC Invisible Conditions Campaign
CQC have launched an Invisible Conditions Campaign targeting those with long term conditions such as depression, diabetes, heart disease and COPD. They know that people living with long term conditions access health and social care services on a regular basis and so their feedback on care will help CQC inspectors decide when, where and what to inspect. They want to hear their experiences – both good and bad.
CQC will be engage with people with invisible conditions on Twitter (@CareQualityComm) asking them to share their experiences of care using the hashtag #InvisibleConditions. To find out more about the campaign, visit http://www.cqc.org.uk/content/invisible-conditions
Act FAST for Stroke
Public Health England and the Stroke Association urge everyone to Act FAST if they spot any one of the signs of stroke.
A person loses 2 million nerve cells every minute that they do not receive medical treatment during a stroke. Nerve cells are the core components of the brain and the more that are lost, the greater the chance of permanent disability or death. The faster you act the more of the person you save.
Public Health England and the Stroke Association have produced a new video showing what could happen if you Act FAST compared to waiting to see if someone gets better: https://www.youtube.com/watch?v=vc9OF64H4sE&feature=youtu.be&utm_source=Stroke%20Association&utm_medium=email&utm_campaign=6289227_CAP01%2019%2F10%2F15%20FAST&utm_content=FAST%20video
Please spread the word about stroke by sharing this FAST video with the wider community. It’s already reached 35,000 people, let’s keep it going. See more: http://stroke-email.org.uk/1VKM-3QSSR-90KWFD9CB9/cr.aspx?v=2
Lancashire Care NHS Foundation Trust CQC Inspection
Please click here to read the letter and click here to read the FAQ’s from the CQC inspection for Lancashire Care NHS Foundation Trust.
Understanding personal health budgets
People eligible for NHS Continuing Healthcare now have a right to have a personal health budget, and clinical commissioning groups (CCGs) are currently looking at who else in their area could benefit from the flexibility of managing their care in this way. More information can be found on the NHS Choices website.
Get online to be a click away from improving your health
NHS England is encouraging everyone to use the internet to help stay healthy. For e.g. you can take a course to see how the internet can help you manage your health. Websites such as NHS Choices can help with those little health niggles, or you could book fitness classes online and order prescriptions. Find your nearest UK Online centre at www.ukonlinecentres.com or call 0800 77 1234.
Progress Report – Improvements To Care In The Last Days And Hours Of Life
See website: https://www.gov.uk/government/publications/improvements-to-care-in-the-last-days-and-hours-of-life
Supporting smoking cessation using a harm reduction approach
Royal Society for Public Health has produced a report which sets out how they can further reduce smoking rates by encouraging smokers onto safer forms of nicotine. Tobacco contains nicotine along with many other chemicals, but nicotine by itself is fairly harmless. Nicotine is harmful in cigarettes largely because it is combined with other damaging chemicals such as tar and arsenic, and as a highly addictive substance getting hooked on nicotine is one of the prime reasons why people become dependent on cigarettes. Electronic cigarettes and Nicotine Replacement Therapy (gum, lozenges, and patches) contain nicotine but don’t contain the harmful substances found in cigarettes. Read the full report and the position paper. Please join in the conversation.
More inclusive Friends and Family Test
Updated guidance has been published to help the Test be more inclusive and now covers services across the NHS that are provided to children and young people – with special provisions for looked after children – as well as patients with learning disabilities, dementia, language and literacy issues or patients who are deaf or deafblind. More information: http://www.england.nhs.uk/2015/07/15/making-nhs-patient-feedback-more-inclusive/
Updated NHS Constitution and Handbook Published
The revisions following consultation include a focus on importance of transparency and accountability, greater prominence to mental health, and reflect the recommendations of the Francis enquiry. More information: https://www.gov.uk/government/publications/the-nhs-constitution-for-england
Infographic shows how your voice makes a difference
Healthwatch Lancashire have produced an illustration to demonstrate how your feedback makes a difference to the health and social care services in Lancashire.
The infographic aims to simplify how Healthwatch Lancashire are working towards improving health and social care in the county by listening to the views, opinions and concerns of residents and raising these with those who manage, run and commission services. Healthwatch Lancashire challenge when intelligence shows that services need to improve and celebrate when we are told that they are performing well to share best practice. See website: http://healthwatchlancashire.co.uk/news/new-infographic-shows-how-your-voice-makes-a-difference/
Right Wheelchair, Right Time, Right Now Campaign
The Right Wheelchair, Right Time, Right Now Campaign which aims to improve wheelchair services in England has been launched. Visit www.rightwheelchair.org.uk and pledge your support for the campaign to improve wheelchair services.
NHS Citizen update
NHS Citizen has kicked off with Gather – a website and programme of events for everyone to talk about how the NHS can improve. Citizens are discussing more than 20 conversations on different topics already.
Be Clear on Cancer
PHE has launched a national Be Clear on Cancer campaign to drive awareness of the risk of breast cancer amongst women over 70 including increasing their knowledge of lesser-known symptoms.
Public Health England Annual Plan
A Focus on Skelmersdale
Please click the link to read the full report on Skelmersdale commisioned by West Lancs CCG – www.westlancashireccg.nhs.uk/resources/corporate-documents/ . The introduction to the document is here – www.westlancashireccg.nhs.uk/introducing-a-new-report-the-seven-wards-a-focus-on-skelmersdale/
Healthwatch Report – Safely home: What happens when people leave hospital and care settings?
Please click the link to read the report – www.healthwatch.co.uk/safely-home
Expert nutritionists have recommended halving sugar in diet
Expert nutritionists have recommended halving sugar in diet – click here.
NCB – Improving Male Health for the Next Generation
A report, Improving Male Health for the Next Generation, presents findings from a survey of 138 men. The 2014 survey asked men about their approaches to getting help and advice on health issues, and what they think might help boys and young men growing up now to look after their health as they get older. More information: http://ncb.org.uk/areas-of-activity/health-and-well-being/health-and-social-care-unit/resources-and-publications
From Evidence Into Action: Opportunities to protect and improve the nation’s health
This document published at the same time as the NHS 5 year Forward View should be read in tandem with it. Public Health England has looked at the evidence to identify where they should focus efforts to make the most difference for public health. More information –https://www.gov.uk/government/publications/from-evidence-into-action-opportunities-to-protect-and-improve-the-nations-health
NHS England takes big steps towards patient safety
NHS England is funding a new national programme to improve the safety of patients and ensure learning sits at the heart of healthcare. A Patient Safety Collaborative will be established to empower patients, carers and staff to highlight, challenge and implement local improvements in patient care. More information –http://www.nhsiq.nhs.uk/news-events/news/health-secretary-launches-new-patient-safety-collaboratives.aspx
The NHS Five Year Forward View
The NHS Five Year Forward View has been published and sets out a vision for the future of the NHS. It has been developed by the partner organisations that deliver and oversee health and care services including NHS England, Public Health England, Monitor, Health Education England, the Care Quality Commission and the NHS Trust Development Authority. Patient groups, clinicians and independent experts have also contributed. More information – www.england.nhs.uk/ourwork/futurenhs/
Mental Health Awareness training course
Please see below details on a Mental Health Awareness training course for groups offering sport and physical activity. If you are interested in this FREE training course, book on via Eventbrite.
To book a place follow the below web links to the Eventbrite website:
18 May 2016 at Blackburn Rovers Football Club 6-9pm:
Become a cancer champion!
Can you encourage people to attend screening, learn about sign and symptoms to become a local cancer champion?
There are limited spaces for a full free day of training on Friday 20 May 2016 from 9.15am-4pm in Preston. click here for more.
Free Youth Mental Health & Suicide Intervention Training
Places are limited so please book now to avoid disappointment!
safeTALK is a half-day session. It is intended as “suicide alertness” training. safeTALK teaches you to recognise persons with thoughts of suicide and to connect them to suicide intervention resources. It complements ASIST and other intervention training courses. Participants learn how to provide practical help to persons with thoughts of suicide. safeTALK prepares participants to activate a suicide alert by following the TALK (Tell, Ask, Listen and KeepSafe) steps.
ASIST is a two-day practical workshop developing skills through observation and supervised simulation in large and small groups. Applied Suicide Intervention Skills Training (ASIST) is intended as ‘suicide first-aid’ training. ASIST aims to enable helpers (anyone in a position of trust) to become more willing, ready and able to recognise and intervene effectively to help persons at risk of suicide. With over one million people trained in suicide intervention skills, ASIST is by far the most widely used suicide intervention skills training in the world.
Youth Mental Health Lite is a half day taster course introducing the concepts explored in YMHFA, it is appropriate for anyone who works with or who comes into contact with Young People.
Youth Mental Health First Aid is 2 day an internationally recognised training programme designed specifically for those people that teach, work, live with or care for young people aged 8 – 18.
Youth Mental Health First Aid – Schools is a 1 day, condensed version of the 2 day course specifically designed for professionals working in an education environment.
click here for more details.
They are also looking for additional venues, for 30 people with a projector, whiteboard, flipchart and access to tea and coffee facilities. For the ASIST training a second room is required with the same facilities to fit 15 people. For the Youth Mental Health training they only require one room which holds 18 people. If you can help please contact Alicia.fitton@pendle-action.org.uk
Health Champion Training
Are you are interested in becoming a local health champion? West Lancs CVS is running RSPH Level 2 Award in Understanding Health Improvement on 15/16 June 2016.
Bookings are being taken. The cost is £30 per person. Day one runs from 1pm- 4:30pm; day two from 10am- 4:30pm.
All are welcome to join the West Lancs Community-i health champion group to exchange news locally on promoting good health. Simply contact enquiries@wlcvs.org for more details.
FREE Health Champion Training- Accredited Level 2 – Royal Society for Public Health (RSPH)
n-compass is currently commissioned by Lancashire County Council to deliver Health champion training in north, central and west Lancashire. The training course is delivered free of charge either at a venue of your choice providing you have sufficient numbers (10-14), however they can deliver training locally once they have sufficient numbers.
The course is delivered over 2 days, concluding with an exam on day 2, learners will need to obtain 66% (20/30) in order to receive the accreditation.
Click here for the Health Champion flyer and here for a fact sheet from RSPH outlining the roles and benefits of the qualification.
If you or your organisation would like to take advantage of this for your team or clients etc. please contact the Services Support Team by telephoning Martin Webster or Gary Jordan on 01253 362140 or by email to hwbchampions@ncompassnorthwest.co.uk to arrange attendance, or to discuss further.
Come and have your say about Health and Care services in Lancashire
Care Circle Healthwatch Lancashire
An event for adults with a diagnosis of autism or Asperger’s and parents or carers being held on Monday 23 May 2016 from 1.30-3.30pm at Cotton Court, Church St, Preston PR1 3BY
Healthwatch Lancashire aims to capture feedback from community groups across Lancashire. The feedback is shared with those who manage and run health and social care services to influence service improvement.
A great opportunity to let professionals know what autistic people want from services
A peer support group for adults with a diagnosis of autism/Asperger’s meets every Monday at 1.30 at Cotton Court. Please come along or pass this information to others who may be interested. For more information please contact Denise Edwards – denise@ideaslancashire.com
/ Tel: 01772 750880 / Mobile: 07707 954592. www.ideaslancashire.com
Lancashire Adult Learning College: Residential Courses for Carers
Lancashire Adult Learning College have been able to book Waddow Hall Clitheroe for future Carers Residential and will be running the following residential on these dates:
- Tuesday 31 May to Thursday 2 June
- Tuesday 19 to Thursday 21 July
Click here for more.
Central Lancashire Community Restart Mental Health Awareness Week Event 2016
Monday 16 May –Sunday 22 May 2016 Click here for timetable of events
West Lancs Health Network Event April 2016
The next Health Network event was held on Tuesday 26 April 2016 at Parbold Village Hall. Click here to read the report.
NHS West Lancashire CCG Governing Body meetings
Find out when the CCG Governing Body meetings in 2016/17 will be taking place
Confronting Online Child Sexual Abuse and Exploitation
17 May 2016, Manchester Conference Centre, Manchester
The Confronting Online Child Sexual Abuse and Exploitation conference will serve as a unique platform to hear from the UK’s leading authorities in online abuse and exploitation. Learn about the very latest information and updated thinking from expert speakers, including investigators, report authors and frontline workers.
In association with The Marie Collins Foundation and are offering a further learning opportunity in this difficult but crucially important area of child protection.
The comprehensive programme has been developed to furnish delegates with improved awareness and knowledge which can benefit their professional roles. Other than the plenary sessions this conference offers an exceptional opportunity to attend an additional workshop, delivered by Tink Palmer, CEO, Marie Collins Foundation, which will cover new ways of protecting children when their abuse has been generated through online activity. Read more here
West Lancs CCG Community Health Services Procurement
Please click here to read the latest.
Please click here to link to West Lancs CCG’s website and click here to go to Contracts Finder.
30-9-15 Bidder event – please click here to see the CCG’s presentation
23-11-15 Learning Session – please click the links to see the presentations:
This is the document that will help organisations ‘sell themselves’ to providers – VCFS organisation summary form
8-12-15 CVS AGM follow up presentation – click here for the presentation
9-12-15 CCG stakeholder event – click here for the presentation
Follow-up – Musculoskeletal Redesign Visioning Event July 2015
click here to see the document. Find out more here.
Health & Wellbeing Day West Lancs Take Time to Treat Yourself
The last Saturday of every month at Age UK, Moorgate, Ormskirk, L39 4RY from 12:30- 5pm. Free entry. All welcome.
All treatments just £12.50/ half hour – *Massage* Reiki* Reflexology* Acupuncture* Facials* Sound Healing* Crystal Therapy* *Readings* Homemade Gifts & Jewellery* Cafe* Demonstrations* Yoga* Mindfulness*
To book your therapy please contact Jessica on 07971 211122, or email jessicasawyer7@gmail.com r facebook/health&wellbeingdaysWestLancs
CQC Inspection of the North West Ambulance Service NHS Trust
Share your experience of care. The CQC inspection of North West Ambulance Service NHS Trust begins on 23 May 2016.
During this inspection, they will be looking at:
- Emergency response
- Patient Transport services
- NHS 111 service
They would like to hear experiences of care from this trust. You can share your experiences in confidence in the following ways:
Online – http://www.cqc.org.uk/share-your-experience/RX701/RX7/Trust%20Headquarters?referer=nwas-landing
Phone 03000 616161 or
Email: enquiries@cqc.org.uk
Giving feedback from a group?
Please email reports or other information to hospitalinspections@cqc.org.uk, or call 03000 616161.
CQC Inspection of Clatterbridge Cancer Centre NHS Foundation Trust
The inspection takes place on 7 June 2016.
All feedback – both positive and negative – about the Trust helps the CQC to build up a picture of current performance before going into the Trust. It may influence where and how they decide to inspect.
Feedback
Please send the CQC your feedback about Clatterbridge’s recent performance in the last year. Having local up-to-date intelligence about their performance is essential to their Inspection Team.
They would like to get an idea of…
- levels of feedback from service users and their families;
- and any recent themes or trends in the sorts of issues of concern or areas of good practice;
- any significant meetings or documents relating to their performance;
- if any particular population groups are well or not well served by their services.
Any information which you have would be welcome and should be sent to hospitalinspections@cqc.org.uk by Friday 27 May 2016.
Many ways to share experiences
Please see flyer or the website: www.cqc.org.uk/syeCCC for more information.
CQC want to hear about Southport and Ormskirk and District General Hospitals
- Visit CQC website link: www.cqc.org.uk/yourexperience
- Email: enquiries@cqc.org.uk
- Letter: CQC, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA
- Phone: 03000 61 61 61
For more information, please contact Colin Potter, Senior Regional Public Engagement & Involvement Officer – North Region on 07469 567124 / Colin.Potter@cqc.org.uk
Care Act for carers: One year on
Carers Trust is interested to understand if the Care Act is working for carers, one year on. They are particularly keen to hear from third sector organisations, NHS and local authorities, as well as carers. See website: https://www.carers.org/careactcarers
How can we improve support for carers?
A new government consultation is open to help develop a new strategy for carers setting out how more can be done. One which reflects their lives now, the health and financial concerns they have, and gives them the support they need to live well whilst caring for a family member or friend. Closing date 30 June 2016. See website: https://www.gov.uk/government/consultations/carers-strategy-call-for-evidence
Diabetes education
The CCG want to hear your experiences of diabetes education. Read More…
CQC Older people’s Campaign
The CQC want more older people, and their friends and families, to share their experiences of health and social care with them.
Research has shown that older people are less likely to complain about services and are less aware of the different ways they can share their views.
However it is also known that older people are the most regular users of health services. Two out of three people admitted to hospital and 70 per cent hospital emergency beds are taken by those aged 65 and over. It is vital that the voices of our growing elderly population are heard.
If you are aged 60 or over and receiving care, or a friend or family member of someone who is, the CQC want you to tell them about the care you’ve received, good or bad. Their inspectors can’t be everywhere at once and your information will help them decide when, where and what to inspect. By telling them about your experiences, you could stop poor care happening to someone else. See website for more: http://www.cqc.org.uk/content/care-older-people
Join the conversation on Twitter using the #CareForOlderPeople hashtag or tell them about your care through their website
Care Minister announces call for evidence in support of new Carers Strategy
Alistair Burt, Minister for Social Care and Communities has launched a call for evidence seeking a better understanding of the needs of unpaid carers. How can they be better supported? What services, resources and opportunities do they need to enjoy a happy and healthy life alongside caring?
This engagement exercise will seek views from carers, families, employers, clinicians, social care professionals, educators and many others about what more the government can do to provide support and help carers lead a full life without compromising their caring responsibilities.
The call for evidence is open until 30 June 2016 – please get involved.
Lancashire Care NHS Foundation Trust (LCFT) wants your views
LCFT would like to get service users’ views on Mental Health and community services they have received in West Lancs and are hoping to run some focus groups in the area with community groups or groups of people.
If you or your group would like to take this opportunity to feedback their experiences please contact Ian McGoay on 07946515649 / ian.mcgoay@lancashirecare.nhs.uk
CQC encourages women to share experiences of #YourMaternityCare
The Care Quality Commission (CQC) is the independent health and social care regulator in England. CQC inspect and rate maternity services, including antenatal services, pregnancy units, maternity assessment centres, labour wards, postnatal services and neonatal services.
There are nearly 700,000 live births in England each year, and while CQC’s most recent Maternity Survey found that most expectant and new mothers are experiencing better maternity care when compared to the results from previous years, they know that know women will have had varied personal experiences.
If you are pregnant or recently used maternity services, CQC want you to tell them about the care you received, good or bad. CQC inspectors can’t be everywhere at once and your information will help them decide when, where and what service to inspect. By telling CQC about your experiences, you could stop poor care happening to someone else.
To find out more, visit: www.cqc.org.uk/yourmaternitycare
National LGB&T Partnership: ‘I Statements’
The National LGB&T Partnership is gathering information about what LGBT people want from health and care services. They are compiling a document that will be used to influence policy makers, and that can be referred to by health and social care providers to help them to improve their services. The overall aim is to inform policy makers and health care staff about the needs and wants of LGBT people. See website: http://www.surveygizmo.com/s3/2451646/National-LGB-T-Partnership-I-Statements
Cheshire & Merseyside Strategic Clinical Network – People’s Voice Virtual Network
are very keen to engage with communities who experience poorer health outcomes and whose voices we can find harder to hear. More information contact Gloria Payne, Quality Improvement Lead – Patient & Public Involvement Gloria.payne@nhs.net or visit www.cmscnsenate.nhs.uk for more details. You can also register on-line at http://www.cmscnsenate.nhs.uk/peoples-voice/how-get-involved/
Healthwatch Lancashire need your help with speaking to community groups to give people the opportunity to say “I’ve Had My Say”
The Healthwatch Lancashire team want to talk with community groups to gather feedback on health and social care services with a programme of ‘Care Circle’ events.
They use the information people share about services such as hospitals, GP practices, dentists, health centres, residential care homes and pharmacies to influence service improvement and share best practice. If you run a community groups and would like to help group members share their views and experiences please contact 0300 303 8811 or click here and complete an online form.
Person-centred Care
Empowering patients to manage and shape their own health care is crucial to creating a more person-centred, personalised NHS. A select group of CCGs and the UK Renal Registry are using a questionnaire (called the ‘Patient Activation Measure’), previously developed and tested in the US, to assess the knowledge skills and confidence people have in managing their own health and health care. The early findings from a qualitative evaluation of the measure by the University of Leicester provide unique insight into how this tool can be implemented in the NHS.
Voluntary and Community Group Feedback Form
The Care Quality Commission has developed this Group Feedback Form to learn more about the quality and safety of local health and care services in your area.
It needs your support to gather evidence and intelligence, which will be used to help CQC inspectors before they carry out local inspections. What voluntary and community groups tell them will help inspectors decide when to inspect a service and what to look for. It may also help them decide what rating to give the service in their inspection report. click here for more and Click here for feedback form.
Improving people’s experiences of using mental health services
NHS Midlands & Lancashire Commissioning Support Unit is currently looking at how they can improve people’s experiences of using mental health services. They would like to understand what you think are the best ways to make sure that people can easily:
- Get support before a mental health crisis occurs
- Get urgent help when in a mental health crisis
- Get good quality care when in crisis
- Stay well and avoid future crises
They are going to arrange an informal workshop to listen to your views on how you think people can get the best help for mental health problems and how you would like things to change. Your suggestions can inform plans that are being created to improve people’s experiences in Lancashire. If you would be interested in taking part in a workshop, or would like more information, please contact: haveyoursay@lancashirecsu.nhs.uk or call 01772 214103.
Britain’s families: thriving or surviving?
4Children has launched an inquiry into modern family life in Britain, entitled ‘Britain’s Families: thriving or surviving‘. This will take place over six months and aims to uncover challenges and opportunities families face and understand what can be done to better support family life. As part of the Inquiry, 4Children want to speak directly to children, young people, parents and carers. If you run a group or a service that 4Children could visit and hold a focus group with, or you think you might be able to support the Inquiry in any other way, please email: ThrivingorSurviving@4children.org.uk
Feedback from CCG Listening Events
Click the link to read the feedback from the recent events – www.westlancashireccg.nhs.uk/wp-content/uploads/You-said-we-did-listening-events-report.pdf
Join the NHS Citizen gather to have your say on the NHS
If you want to have your say on how health services should be run in England, you can join the NHS Citizen Gather – an online forum where you can raise issues and ideas about how the NHS in England can improve.
Visit the NHS Citizen website to find out more about the ways that you can have your say and visit Gather to join the discussion.
Find health and social care services and share your experience
You can find Lancashire health and social care services and leave feedback using the new Healthwatch Lancashire website – Share an experience today here
Local NHS asks for views on community health services
The NHS in West Lancashire is gathering views from local people about their experiences of local health services that are delivered outside of hospitals such as GPs, district nurses, podiatry, mental health services etc. Your views will be used to support the NHS’ vision for joined up care and help deliver improvements in the future. See the leaflet for more: http://test.dbd.solutions/wp-content/uploads/2014/04/Our-vision-for-joined-up-care-digital-FINAL.pdf
Apprenticeship Learning funding
Between £1000 and £2000 per learner is available for Third Sector Organisations whose services are directly linked to Health Care and Wellbeing and are providing those services within the North West.
This funding is claimed direct by the employer and aims to support employers upskill their staff through Apprenticeship Frameworks. Click here for more or contact Gill Cunnah –Gill.Cunnah@skillsforhealth.org.uk
Local Member Grants
Each County Councillor has a budget of £3,000 per year under the Local Member Grants scheme. They can award funding to groups that benefit residents from within their electoral division. Click here to find out more.
Useful Resources from Public Health England
see link: Health matters – Box
Health Matters: Giving every child the best start in life
The fifth edition of PHE’s Health Matters, a resource for public health professionals, which brings together important facts, figures and evidence of effective interventions to tackle major public health problems, focuses on giving every child the best start in life and specifically the crucial period from pregnancy to the age of two.
Change4Life
See website for lots of resources: http://www.nhs.uk/change4life/Pages/change-for-life.aspx
Public Health England. A practical guide to healthy caring
See link: https://www.england.nhs.uk/wp-content/uploads/2016/04/nhs-practcl-guid-caring.pdf
Diabetes Campaign
Posters devised by WHO for use around the world during this year’s World Health Day. See link.
What is a healthy diet?
The ‘Eatwell plate’ has been given a makeover – click here.
‘Atrial Fibrillation and Stroke – We can do better’ materials available
Following on from the ‘AF and Stroke – We can do better’ conference in September 2015, British Heart Foundation, Atrial Fibrillation Alliance and PHE have launched partnership webpages where you can find posters, videos and presentations from the day. The webpage hosts a wealth of AF resources and tools for patients, commissioners and providers, and aims to inform improvements across the care pathway for people with atrial fibrillation.
Alternative Guide to Mental Health Care in England
From the Kings Fund. See website: http://www.kingsfund.org.uk/audio-video/alternative-guide-mental-health-care-england
socialcareinfo
Developed by the advice and technology charity Lasa, socialcareinfo is a new web tool designed to help people find details of the social care support available to them locally; national information about their rights and entitlements; and details of local independent advice organisations.
The NHS Constitution – the handbook
This handbook explains the contents of the NHS Constitution in further detail, and provides various alternative formats of the NHS Constitution, including an audio and easy read version.
Alzheimer’s Research UK presents #sharetheorange – share with others
Online video – campaign launched in January. Produced by Aardman Animations, featuring actor Christopher Eccleston, whose father suffered from dementia: https://www.youtube.com/watch?v=x9MvEZskR6o
The background explanation is at: http://www.aardman.com/ais-london-aardman-create-campaign-for-alzheimers-research-uk/
Poor beginnings: health inequalities among young children across England
This report is based on official data published by Public Health England and it looks at four key measures of young children’s health and wellbeing: obesity, tooth decay, accidental injury and school readiness. It pictures the health of children under five years old living in England and shows how growing up in different areas of the country can have an impact on the likelihood of experiencing a poor health outcome before starting school.
See website: http://www.ncb.org.uk/media/1228318/ncb_poor_beginnings_report_final_for_web.pdf
OPAAL’s Older People’s Cancer Voices film project
The project, funded by Department of Health, supports older people affected by cancer to engage with health and care professionals to raise awareness of the issues that are important to them, and to disseminate messages about the benefits of advocacy support. This project is about amplifying the voices of older people affected by cancer so that health and care practitioners and commissioners see the value of advocacy.
See the four films on the website: http://www.opaal3.cswebsites.org/default.aspx?page=26992
For more information please contact Ang Broadbridge, OPAAL UK, Older People’s Advocacy Alliance, 07854 880 675 / angela@opaal.org.uk website: www.opaal.org.uk
Real People of Lancashire Report
The “Real People of Lancashire” research campaign encouraged the residents of Lancashire to have their say on what matters to them when it comes to health and social care by taking part in an interactive activity.
Please click here to download this report
Carers Rights Guides
Please see website: https://www.carersuk.org/help-and-advice/get-resources/carers-rights-guide
Smoking, drinking and drug use among young people
A recent report describes the results from an annual survey of secondary school pupils in England in autumn 2014. The report shows the percentage of pupils who have ever smoked, tried alcohol or taken drugs and explores the attitudes of school children towards smoking and drinking.
“Identifying and responding to suicide clusters”
A resource to assist local organisations prevent linked suicides in their areas, often referred to as ‘suicide clusters’, has been produced. More information: https://www.gov.uk/government/news/new-resource-to-prevent-linked-suicides-in-local-areas
Recovering alcohol and drug users leading service planning
Public Health England launched a guide showing the benefits of involving recovering alcohol and drug users in the design and development of their own, and others, treatment and recovery. The guide showcases a number of examples of unique services from across the country that have been set up by, or run by, former alcohol and drug users. Download the guide: http://www.nta.nhs.uk/uploads/service-user-involvement-a-guide-for-drug-and-alcohol-commissioners-providers-and-service-users.pdf
Connect with personal health budget holders at peoplehub
Peoplehub is the national user-led network for personal health budget holders, bringing people together to share experiences and help shape national policy. You can find out more about them on the peoplehub website or by joining their Facebook group. Hear more about the important contribution peoplehub makes in this short film.
The importance of measuring and acting to improve the mental well-being of children and young people
Measuring mental well-being in children and young people shows that raising levels of mental well-being influences a child’s ability to learn, their resilience to risky behaviours and their physical and mental health in adulthood. PHE’s resource is designed to help local organisations decide how to best gauge the mental well-being of children and young people in their areas. More information: http://www.yhpho.org.uk/resource/view.aspx?RID=213417
English Indices of Deprivation 2015
The English Indices of Deprivation 2015 have been published – https://www.gov.uk/government/statistics/english-indices-of-deprivation-2015 . This provides information that you can use to understand and demonstrate local need. It can help you in funding bids and also can help you when supporting local groups.
There is a guidance note that explains how the index of multiple deprivation can be used, and expands on the headline points in the infographic. It will also help you to navigate the various data files and documents available.
Supporting documents include a Statistical Release of the main findings, a guidance note, infographic and frequently asked questions, with more detailed research and technical reports.
Health matters
Health matters is a resource for public health professionals. It is designed to support commissioning and delivering services across local areas. The resource will bring together in one easily accessible package local and national level data, policy and programme expertise, as well as campaigning and social marketing resources. The first edition is about quitting smoking.
Safer Sleeping Guidance
Click SAFER SLEEPING GUIDELINES 2015 or see website for training dates: http://lscb-training.lancashire.gov.uk/e.sdms?APPNAME=StaffDev(Web)&PRGNAME=LoginChk&ARGUMENTS=-AGUEST
Posters for young people
The NHS Youth Forum has launched a series of posters for young people. From discussions with young people it was clear that they were confused about their rights when receiving health services. The series of posters focus on young people’s right to consent, their right to complain and their right to comment and give feedback on the services that they receive. The posters come with an overarching leaflet that gives more information about each topic. The leaflet is also available in audio and easy read versions.
Health Profile for West Lancs 2015
Please click here to see the Health profile for West Lancashire 2015.
Men need humour and camaraderie to lose weight
A How to guide by the Men’s Health Forum charity, and supported by Public Health England, is the first to show how to adapt and run weight-loss programmes that are tailored specifically for men.
Video of West Lancashire’s Health Profile
This video gives some key facts and figures about the health of the population in West Lancs: https://www.youtube.com/watch?v=476bf3GdK9E
Health and Safety Made Simple
If you think health and safety has to be complicated – it doesn’t. This site will make it easier for you to comply with the law and manage health and safety in your business.
Evidencing Your Value
Everyone talks about evidencing your value but how? Here are some resources and tools which may help
- The NHS Institute for Innovation and Improvement – the Return on investment Calculator
- Department of Health – Measuring Social Value: How 5 social enterprises did it
- The Cabinet Office, Office of the Third Sector – Social Return on Investment – an introduction
- Charities Evaluation Service – Outcome and Outcome Indicator Banks
JSNA Intelligence for Healthy Lancashire
Do you need information and data to evidence the need for your project? Or evidence your impact? Do you need information/data about a particular topic or area in Lancashire? The Lancashire County Council Intelligence for Healthy Lancashire, Joint Strategic Needs Assessment (JSNA) is a hugely valuable resource with information, data and toolkits which can inform your organisation’s strategic and operational development and provide evidence of need for, or evidence of impact projects/activities.
CLICK HERE to go to the website
Information is available in the following topic areas:
- Children and young people
- Community safety
- Economic participation
- Education and lifelong learning
- Environment
- Health
- Housing and households
- Lifestyle
- Mental health and wellbeing
- Population
- Poverty
- Social capital
- Social support
- Transport
FIND Database
The FIND database includes information about disabled children up to 18 years old in Lancashire.
Families are invited to submit details about their disabled child to the database, which is used to develop an overview of the needs of disabled children across the county to assist with planning services. Click here to find out more.
Health Network Event 26 April 2016
The report is available here. Click on the links below to read the presentations:
West Lancs CCG Community Health Services Procurement
Please click here to link to West Lancs CCG’s website and click here to go to Contracts Finder.
April 2016 – please click here to read the latest update.
30-9-15 Bidder event – please click here to see the CCG’s presentation
23-11-15 Learning Session – please click the links to see the presentations:
This is the document that will help organisations ‘sell themselves’ to providers – VCFS organisation summary form
8-12-15 CVS AGM follow up presentation – click here for the presentation
9-12-15 CCG stakeholder event – click here for the presentation
Health Network Event / CCG AGM
The report from this Health Network Event held on 22 September is available to read – HNE Report 22-9-15. There were presentations by Greg Mitten, Mike Wedgeworth, Paul Kingan and Mike McGuire. Please click here to read the presentations in full.
One West Lancs Showcase 2015 / Health Network Event
The report from this event held on 13 May is now available to read – please click here and presentations are available to read on the One West Lancs website shortly – www.onewestlancs.org/forum.html
Report from the Health Network Event 18 Feb 2015
Please click here to read the report from the Health Network Event held on 18 February 2015 at Edge Hill University.
There were several presentations at the event – please click the names below to read them in full:
If you would like a copy of Dr Karen Groves and Lucinda McArthur’s presentations, please contact Vicky Attwood This email address is being protected from spambots. You need JavaScript enabled to view it. as these are too big to be uploaded onto the website. Dr Groves also showed a video as part of her presentation – http://www.youtube.com/watch?v=MXXcUUBHuZE .
Do you or someone you know suffer with an addiction problem?
Safe Haven – “we offer a place to talk with like-minded people”. Tea/coffee/snacks £2 donation. Confidential free support, non-judgemental. Call into the Greenhill Community Centre from 7-9pm Thursday evenings. Tel 07519411820.
New Social Club for Adults with additional needs
Divine Days Community Arts has started a new Thursday Social Club for Adults with additional needs from 1.30-3.30pm. First session is free then just £2 including refreshments and all activities at The Greenhill Community Hub- activities include Disco, Crafts, Spa, Arts etc. For more information contact Katie Whitehead, on 07896137236 / katie@divinedays.co.uk See website: www.divinedays.com / https://www.facebook.com/DivineDaysCommunityArts/
New and improved access to Mindsmatter
Residents in Lancashire who are experiencing common mental health problems are now able to self-refer to their local Mindsmatter service using an online form. Lancashire Care NHS Foundation Trust’s Mindsmatter service provides talking therapies for adults aged 16 years and over experiencing common mental health problems such as stress, depression and anxiety. The service offers a range of therapies including Stress Control Workshops, Cognitive Behavioural Therapy (CBT) and counselling, as well as online CBT from SilverCloud. People can access the team by visiting their GP or self-referring into the service which can be done by post, telephone and now online.
For more information about Mindsmatter and to access the online referral form, please visit www.lancashirecare.nhs.uk/Mindsmatter
West Lancs Dementia Cafe dates & programme
Click here for 2016 dates.
Healthwatch Lancashire Has Changed Its Phone Number
Healthwatch Lancashire has recently changed their phone number – the old 0300 number is no longer in use.
The new phone number is: 01524 239100. For more information please click here.
Lancashire and South Cumbria Directory of (Life after) Stroke Services
Please click here. The directory was developed by the Stroke Association last year to support stroke rehab teams in referring/signposting stroke patients along the pathway to longer term support services but has been recognised as a valuable resource for GPs and other health professionals also. It has been developed for each CCG footprint and includes services patients can access within the following service types:
– Family and Carer Support – Emotional Support – Communication – Stroke Clubs/Peer Support – Work, Volunteering, Learning – Healthy Living and Stroke Prevention – General Health – Exercise and Leisure – Transport – Advice, Advocacy and Info – Self-Management.
Health Hub
Every Friday between 10am and 12pm at the Lions Den in the Concourse. Have your blood pressure taken, have a diabetes risk assessments and more. For more info, contact SCFI: 01695 720 555.
Move for Health
Chair based exercise class. Greenhill Community Hub, every Tuesday at 11am (if it is your first time please arrive at 10:30am to fill in a health questionnaire) – No need to book, just call in. For information contact SCFI – 01695 720 555.
Healthier Living
Healthier Living is a free & confidential service providing support for those living with and affected by HIV in Lancashire. Healthier Living does this through: promoting a healthier Lifestyle, supporting the physical and emotional effects of HIV, challenging the impact of isolation and discrimination, allowing people to enjoy the present and plan for the future and does this via one to one appointments with a project worker and/or counsellor and through their support groups. Please click here or contact 01772 253840 for further information.
Volunteer recruitment
Calling all individuals who are interested in volunteering at Healthier Living.
Healthier Living will be conducting their volunteer induction program at the end of February. If you would like to attend the volunteer induction please email ybairstow@druglinelancs.co.uk or jaltham@druglinelancs.co.uk and Yvonne/Jane will email an application pack to you which needs to be completed and returned in order for you to be considered and invited to the induction program running at the end of May.
New Information, Advice and Support Services Network (IASSN) website for disabled children and young people with SEN launched
This website aims to help disabled children and young people better understand what rights they have for accessing information, advice and support across education, health and social care. The website also contains full contact details for IAS services across England. More information: http://cyp.iassnetwork.org.uk/
The Council for Disabled Children and the National Children’s Bureau launch new “Get Your Rights” website
Its aim is to support children and young people to understand their rights when using the NHS. Get Your Rights is a new interactive website which has been developed in partnership and co-produced with children and young people, and sets out their rights in an interactive and accessible way. It includes videos from young people and there is also a resource hub with links to practical support for professionals.
West Lancs Stop Smoking Service New clinic Times
Please click here to see the new clinic times 2016.
New National Victim Information Service
A new information service has been launched which enables all victims of crime to go to one place for advice on what support is available and how to access it.
Samaritans
Samaritans has launched a new free-to-call UK helpline number which will not show up in a user’s phone bill. The new free 24 hour helpline number is 116 123.
Incredible Edible Todmorden
An apothecary garden planted beside a health centre in Todmorden. See website: http://www.incredible-edible-todmorden.co.uk/apothecary/the-story-of-our-apothecary-garden
Southport Macmillan Information and Support Centre
For people who live in West Lancs too. Drop in at the centre 5 days a week excluding bank holidays, from 10am-4pm, and anyone who is affected by cancer is welcome.
Macmillan Information & Support Centre, Living Well Centre, 23-35 Scarisbrick Ave, Southport, PR8 1NW.
Tel: 0151 288 6893/7. Information Centre Mobile: 0797 616 7188. Email: SFCCG.Macmillancic@nhs.net
www.facebook.com/southportmacmillancentre Twitter @SouthportMacC
Happy to Talk Sessions
Happy To Talk champions run sessions at International shop/café at Concourse in Skelmersdale. (Ground Floor). Click here for more. It is aimed at getting people from different ethnic backgrounds to mix. At first it will be once a month session but may be able to increase to weekly as more Champions come on board.
Any queries, contact Cerys or Klaudia at the CVS – 01695 733737.
Community Inclusion League
Please Click here to see a poster for the Community Inclusion League running in Preston once a month. If you know of anybody who would like to enter a team please let them know. There is some funding available for new teams for equipment and transport if needed. For more information contact David Murphy, Support, Time & Recovery (STR) Worker, Service User Development & Enterprise Team, Central Lancashire Community Restart Team, Lancashire Care NHS Foundation Trust. T: 01772 773610 / 07903516657 / E: david.murphy@lancashirecare.nhs.uk W: www.lancashirecare.nhs.uk
Are you a male that enjoys singing in the bath?
Aughton Male Voice Choir needs new members. You can join at any time. Singing is very good for your health! Also the Choir run very successful fundraising evenings for local voluntary and community groups. See website: http://www.aughtonmvc.co.uk/
Find Me Help
The National Council for Palliative Care and Dying Matters have launched Find Me Help, a comprehensive search tool to help people in the last years of life – and those close to them – find support and information.
Personal Health Budgets Advice
West Lancs Peer Support has been funded by NHS England to give information and advice about accessing Personal Health Budgets. They also manage the budgets for those who do not have capacity or do not want the work involved in being an employer. The service includes managing and paying the staff employed by the patient, payroll, tax and NI deductions, contracts of employment, record keeping for audit by the CCG and all admin concerned with the package of care.
Anyone who wants information about Personal Health Budgets please ring 01695-556554 and ask for Karen or Les and they will arrange a visit.
Integrated Home Improvement Services in Lancashire
Please see attached IHIS eligibility criteria or Minor Adaptations criteria..
- Minor Adaptations
Housing related support to disabled individuals and their carers to enable them to improve their safety at home, or to achieve independent living through the provision of small adaptations these are recommended by a Health or Social Care professional and sent to Adult Social Care services administration services.
- Handyperson jobs
The IHIS provider will offer a range of small interventions based on the person’s needs and the outcomes the person would like to achieve.
- Core Home Improvement work
Providing advice and guidance to vulnerable people whose home is becoming unsuitable for the person to occupy. Including a healthy home assessment, which can provide bannister rails and grab rails as possible outcomes as well as other provision and signposting.
Preston Care and Repair cover West Lancs. For more information contact the Customer Service Centre CSC 0300 123 6720.
New Military Veterans’ Service for Lancashire
Lancashire Care has won the contract to provide a Military Veterans’ Service in Lancashire in partnership with Pennine Care NHS Foundation Trust. The service provides mental health support to ex-service personnel for conditions including depression, alcohol and substance misuse, anger problems and post-traumatic stress disorder.
Referrals can be made in the following ways:
* Veterans can self-refer by calling 0300 323 07078 or by completing the secure online form at: www.lancashirecare.nhs.uk/Military-Veterans
* Professionals should make a referral using the referral form (see website) and fax it to 0161 761 7083 or email it to: the.mvs@nhs.net
Trust House Lancashire
Trust House Lancashire is a dedicated Rape and Sexual Abuse Support Centre for victims / survivors of sexual crimes in Lancashire, based in the centre of Preston and offering service provision across Lancashire. Trust House is working with partners across Lancashire to deliver outreach services in the West Lancashire, Burnley and Fleetwood areas to increase accessibility across the county. Click here to read the leaflet.
To find out more please contact 01772 825288. To make a referral email: referrals@trusthouselancs.org
If you’ve been a victim of sexual violence and would like to talk to someone please contact the helpline number – 01772 200187.
For volunteer enquiries please email volunteer@trusthouselancs.org
New Wellbeing and Mental Health Helpline freephone number
The phone number has changed for the Lancashire Wellbeing and Mental Health Helpline and is now free. The number is now 0800 915 4640.
For more information regarding the service please contact Lorraine Khalaf, Mental Health Helpline Services Manager, Lancashire Care NHS Foundation Trust. Tel No: 01253 447900 / Email: Lorraine.khalaf@lancashirecare.nhs.uk
Shared Lives Carers
Please click here to find out more.
West Lancashire Diabetes Patients Network
Click here to see more information about the Diabetes Patient Network
Latest MS Society Newsletter
Please click here to read the latest West Lancs Branch’s MS Newsletter.
Carers Support West Lancashire
Referrals
Carers Lancashire – Lancashire County Council
0345 688 7113
Selecting:
Option 1: Lancaster, Morecambe, Fylde, Wyre, Preston, Chorley, South Ribble or West Lancashire
Option 2: Hyndburn, Ribble Valley, Burnley, Pendle or Rossendale
NCompass are contracted by Lancashire County Council to deliver Carers Assessments, Peace of Mind for Carers Plans and Sitting In Service See website:
Carers Services information
http://ncompassnorthwest.co.uk/our-services/carers-point/carers-services/
Making a referral – self referral and professional online form
http://ncompassnorthwest.co.uk/our-services/carers-point/making
Information
Lancashire – Adult Social Care
0300 123 6720
www.lancashire.gov.uk/health-and-social-care/adult-social-care
Care Act 2014 Information –scie
www.scie.org.uk/care-act-2014/
Please scroll down their page to see further information.
Advice and information for carers – Carers UK
0808 808 7777 Carers UK Advice line is open Monday to Friday, 10am-4pm.
Carers Services in West Lancs
n-compass now provides support and information to adult carers in West Lancs. For details of your local carers services contact: 0345 688 7113 between 8am and 6pm Monday to Friday. General email: cadmin@ncompasscarerspoint.co.uk
Carers Assessment Email: carerslancashire@carersassessments.co.uk
Please click here to read more about n-compass.
Community Directory
Please browse the Community Directory on Community-i for a comprehensive list of voluntary, community and faith sector organisations.
Stop Hate UK National Helpline
Stop Hate UK has launched the Stop LGB&T 24hrs national helpline service. Stop Hate UK is a national charity which has been providing a 24 hour helpline service in many areas of England to anyone affected by hate crime since 2006. They recently received funding from the Equality and Human Rights Commission to extend their helpline across England, Wales and Scotland.
Cycling Group in Skelmersdale
Community Restart runs cycle rides each Tuesday from Skelmersdale library at 10.15am for an hour. The aim of the rides are to promote positive health and wellbeing and give the general public an opportunity of gentle exercise in the community. The rides will last about an hour and will be at a very steady pace.
In addition they need volunteers that may be interested in supporting the ride.
For more information contact Sandra Livesey, Community Restart, Tel No: 01772 773600 / 07917627446. Email: Sandra.Livesey@lancashirecare.nhs.uk
New Social Group for adults on the autistic spectrum
Group meets in Ormskirk Civic Hall for people on the autistic spectrum and their families. This will be a social evening which will start at 7pm and finish at 9pm and will cost £3.00. For more information contact Mark Hill, Support Time and Recovery Worker on 01695 729 222 / email
Mark.Hill@makingspace.co.uk Website: www.makingspace.co.uk
COPA – One to One Support for Older People With Cancer
Support people over 50 affected by cancer to make informed choices and decisions about investigations, treatment, care and day to day issues and help to find out whatever they need to know, from information on cancer, through to what practical help is available locally. See website: http://www.i-cann.org.uk/ or click here for more information
Get Involved
They are looking for Cancer Peer Advocates, training, support and expenses provided, who want to help ensure that no older person in our local area faces cancer alone.
If you are interested in being involved they are also looking for local Cancer Champions, who will sit on their board, promote service, and influence delivery, feeding into National Cancer Champions Board regularly. Find out how to get involved.
Firm Roots Cancer Prayer Support Group Info
Meets at St John’s Church Hall, School Lane, Burscough on the first Tuesday of every month 6.30pm – 8pm. Anyone affected by cancer – either directly or supporting someone through it- is very welcome. Come for tea, cake, encouragement, friendship & to pray for people affected by cancer. See the website for more info www.firmroots.org.uk Contact Helen Jones firmrootscancersupport@hotmail.co.uk
Southport & West Lancs Prostate Cancer Support Gp
This group has been set up to offer information and support to men (and their families) with prostate cancer. Please note that this group is independent of Prostate Cancer UK but they are supporting its development. Please contact Yvonne Trace for more information: Prostate Cancer UK, 0161 475 1721 / yvonne.trace@prostatecanceruk.org
Find Me Help
The National Council for Palliative Care and Dying Matters have launched Find Me Help, a comprehensive search tool to help people in the last years of life – and those close to them – find support and information.
New weekly Social Group for adults on the autistic spectrum
Mondays from 7pm-9pm there is a new weekly Social Group for adults on the autistic spectrum being held at Skelmersdale Baptist Church, 43 Flimby Birch Green, Skelmersdale, WN8 6PD. For more information, please contact: Mark Hill on 07772938670.
The Health Hub
The Health Hub is a drop in session in a friendly environment where you will receive a warm welcome and information about personal wellbeing at the Live Room @ The Engine Rooms.
Drop in between 10am-12.30pm every second Tuesday.
You can check your blood pressure; assess your risk of developing type 2 diabetes; check your weight and receive support and information around your lifestyle and learn more about what SCFI and your community has to offer for you! Where:
For more information contact SCFI on: 01695 720 555 / scfi@btopenworld.com or just come along to SCFI at 14-16 Westgate Skelmersdale WN8 8AZ.
Pharmacies with longer opening hours
Asda Stores Ltd
Ingram Road, Skelmersdale, Lancashire, WN8 6LA Tel: 01695 567010 Monday: 8am – 11pm Tuesday – Friday: 7am – 11pm Saturday: 7am – 10pm Sunday: 10:30am – 4:30pm
Aspire Pharmacy 9 Railway Road, Ormskirk, L39 2DN Tel: 01695 580022 Weekdays: 7am – 11pm Saturday: 7am – 10pm Sunday: 11am – 4pm
Fishlocks Chemist
60 Liverpool Road North, Burscough, L40 4BY Tel: 01704 894391 Weekdays: 7:30am – 10:30pm Weekends: 8:30am – 9pm.
Stop Smoking Clinics in West Lancs
click here for a list of Stop Smoking Clinics.
Support for single parents
One Space is a community for single parents with support from experienced parenting facilitators bringing together essential information, interactive learning & friendly forums for peer support. It is a lifeline to many who are parenting alone.
One Space aims to be the first port of call for single parents online – providing professional 1-2-1 advice from a team of experts in areas such as family law; benefits; CSA; money and debt; relationships and separation etc.
One Space is delivered by the Single Parent Action Network (SPAN) with support from the Department for Education. Website: https://www.onespace.org.uk
Personal Health Budgets Advice
West Lancs Peer Support has been funded by NHS England to give information and advice about accessing Personal Health Budgets.
They also manage the budgets for those who do not have capacity or do not want the work involved in being an employer. The service includes managing and paying the staff employed by the patient, payroll, tax and NI deductions, contracts of employment, record keeping for audit by the CCG and all admin concerned with the package of care. Anyone who wants information about Personal Health Budgets please ring 01695-556554 and ask for Karen or Les and they will arrange a visit.
Finding the right health service
NHS West Lancashire CCG has created a new video to help educate members of the public around which health services to use. Click here to watch it.
Nutrition Support
Lots of information about eating well and finding a nutritionist – www.nutritionist-resource.org.uk
NHS Cancer Screening website
www.cancerscreening.nhs.uk/index.html
Jo’s Cervical Cancer Trust
Useful information around cervical cancer: www.jostrust.org.uk/links/cervical-cancer
Free occupational health advice for managers
Click here to access the relevant website.
The Stroke Association Social Group
The Stroke Association is holding a social group in Lathom on the last Tuesday of every month.
For all those affected by Stroke offering Information, Advice, Friendship, Support. From 10am – 12 noon on the last Tuesday of every month. Held at Skelmersdale Cricket Club, Blaguegate Lane, lathom, WN8 8TY.
For information please contact: Julie Glaister or Cathie Jones on 01772 456138.
Did you know you can text 999?
National Food Hygiene Rating Scheme
All food establishments in West Lancs should now display their rating. CLICK HERE for more information.
A Call in Time
A telephone befriending service for older people CLICK HERE
NHS Cancer Screening Programmes
www.cancerscreening.nhs.uk/index.html
Skelmersdale Community Food Initiative (SCFI)
Foetal Alcohol Syndrome
West Lancs Mental Wellbeing Network
Click here to find out more.
West Lancs Clinical Commissioning Group
Local Government (LG) Improvement and Development
The Local Government (LG) Improvement and Development has lots of information and resources you may find useful – Explore the website
VSNW Health and Social Care Network
Voluntary Sector North West (VSNW) has a health and social care network – Explore the website
Local Government Association
The LGA have a section of their website dedicated to Health, adult social care and ageing – Explore the website
NAVCA – Health and Social Care
The National Association for Voluntary & Community Action (NAVCA) has a Health and Social Care Section – Explore the website